Bright House phone service allows you to drop your local phone company and budle all of your communication services with the cable company. But how is the quality of the phone line in comparison to traditional telephone service? What advantages are there when using a Bright House phone line?
Cable TV companies have made huge inroads against local carriers like Verizon and AT&T by offering triple play bundles of home phone service, cable television service, and high speed internet. In addition, people have been dropping their home phone line altogether in favor of wireless service. This has resulted in huge line loss for traditional phone companies, while cable TV companies have grown their revenue by offering the home line as part of a bundled package. Here we will review Bright House phone lines and how they fit into the Bright House triple play package.
Bright House has built a strong reputation over the past five years when it comes to their telephone service. They were recognized by JD Power as the top phone service provider in the South Region in 2006, 2007, 2008, and 2009. Having a reputation for top notch phone service four straight years isn’t an easy thing to do, so you can be fairly confident in the quality of the phone line. As of March, 2011 Brighthouse has more than 1 million home phone customers.
Like most cable providers, you will realize a better deal when you package the phone line along with your Bright House internet and cable service. Current Bright House package offerings can provide you with a triple play bundle of services for as little as $110 a month if you are a new customer. Other options include bundling your home phone with cable TV service, which is the best option for those who do not need Bright House high speed internet access.
Most bundles include unlimited long distance in your state and across the country, but if you are not going with a bundle there are other options for you to pick from. The Unlimited Nationwide plan lets you call to all 50 states, Canada, and Puerto Rico for one set price each month. If you are just reaching out to people in your particular state, then the Unlimited Statewide plan from Bright House is probably the best calling plan for you. Finally, if you have friends and relatives living abroad, then you know how expensive international phone calls can be. With the Bright House international long distance calling plan you will enjoy savings up to 94% over regular rates. International calling plans run $5 to $10 a month, and can be customized for the area you call the most (Mexico, Asia Pacific, South Asia, Europe, and Latin America).
Calling features have become as important as the phone line itself, and with Bright House cable you won’t miss out on anything that is traditionally offered by your local phone company. Services like Call waiting, Caller ID, and Call waiting ID help you decide whether to take that phone call or let it go to voice mail. You can also enjoy Caller ID on TV if you are a TV customer with Bright House. Call forwarding, selective call forwarding, and a new option titled unconditional call forwarding all are designed to help you connect on the important phone calls in your life. Speed dial, three-way calling, enhanced 911 and anonymous call rejection round out the list of free calling features with your Bright House home phone line.
Additional calling features that can be added for a fee include Voice mail, additional lines, and directory assistance. Voice messaging service captures your caller’s recording in a digital format, and messages can be retrieved from any touch tone phone or online through the Bright House online portal. Unlimited directory assistance is available by dialing 411 and paying a monthly fee of $4.95 if you are an Unlimited nationwide calling plan customer.
So as you can see, you won’t miss out on much by using a Bright House phone line. Former customers of Dish Network and DIRECTV have switched to cable companies simply because they offer phone service, something not available with satellite television.
